Partz Network is a friendly place where everyone shares a passion and commitment to going the extra mile to satisfy our customers and our fellow employees. Our team has committed themselves to meeting progressive Goals, live by our best practice Values, and work towards a common Vision through our global Strategies.
Vision
What we want to be
Be the most respected small-business parts distribution and service supplier through world-class people and technology.
Strategy
How we are going to get there
Achieve above market growth in new customer base, customer retention, customer satisfaction and supplier networking.
Be a Customer-Focused Company based on Performance, Relationships and Solutions.
- Performance - Meet our commitments to our Customers, partners and each other, driving Customer Success.
- Relationships - Build positive, solid
relationships with our Customers, partners and each other. Listen, anticipate, respond, follow-through.
- Solutions - Develop and provide superior Customer solutions, working as a creative team
Goals
What we are going to do
Customer
- Be regarded as the provider of superior solutions for our customers
- Treat everyone with respect
Growth
- Grow revenue faster than the market
- Build positive performance, efficiency and improve cash flow
- Execute well and with predictability
People
- Improve employee results in all categories
- Help inspire one another and strengthen a colleague’s dignity with unselfish support
- Retain and attract world-class talent while providing superior on-the-job and classroom learning opportunities for employee development
- Leverage our diversity efforts as a competitive advantage in everything we do
Productivity
- Take Partz Network to the next level, further engaging customers, suppliers and streamlining operations.
- Deliver greater value and predictability to our customers through accepted communication, noting every job is important, and be more creative than predictable.
Values
What we are going to do
People
- Treat people with respect and dignity
- Welcome diversity and diverse opinions
- Help our fellow employees improve their skills
- Recognize and reward accomplishment
- Foster teamwork and collaboration
Integrity
- Be honest, forthright and trustworthy
- Use straight talk, no hidden agendas
- Respect ethics, law and regulation
Commitment
- Honor commitments to management, customers and each other
- Accept personal responsibility to meet commitments, be accountable
- Protect our system
Excellence
- Improve performance continually
- Stress quality, productivity, growth, best practices and measurement
- Strive to be the best
|
